Things you should know when looking for a housing

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A person examines a house with a magnifying glass, showcasing curiosity and investigation.Renting with other people

If you’re planning to live in a rental property with other people (for example, in a Share house), you should learn more about your rights and responsibilities under different renting arrangements.

  • Co-renting involves each person renting the property signing the rental agreement. Under this arrangement, all co-renters are responsible for paying rent. If you are co-renting, you can be held liable if other co-renters fail to pay rent or cause damage to the property.  

  • Sub-letting involves a sub-renter renting part or all of a property from a head renter, who in turn is renting the property directly from the rental provider. The head renter’s name is on the rental agreement, while the sub-renter’s name is not. Under this arrangement, the head renter must seek permission from the rental provider to sub-let. The head renter also takes on the responsibilities of a rental provider. If you are a sub-renter, your relationship with the head renter is the same as the head renter’s relationship with the rental provider.

For more information about different renting arrangements in share houses, visit: Tenants Victoria


Rent Bidding

Rent bidding involves potential tenants offering to pay more than the advertised rental price to secure a rental property. Under Victorian rental laws, rental providers and their agents cannot invite rental bids or solicit offers to pay rent higher than the advertised price. Rental providers can only advertise rental properties at a fixed price. However, some renters make their own unsolicited bids and offer to pay higher rents or more rent in advance. If you encounter rent-bidding in the rental application process, it is a good idea to seek advice from a legal support service. For a list of free legal support services, click here.


Misleading Information and Scams

Make sure to inspect the property you want to rent in person before signing a rental agreement. This can help you identify misleading rental ads and avoid rental scams. If you speak with someone, confirm afterwards in writing to ensure you have a record of your correspondence.

Under Victorian rental laws, rental providers/agents cannot encourage you to enter into a rental agreement by making false or misleading representations about the rental property.

Unfortunately, potential tenants can also be targeted by scammers in rental scams. Scammers can pose as legitimate rental providers/agents and advertise properties that don’t exist or are not actually available to rent. After paying the Bond or rent in advance, the scammer will stop responding, leaving the victim with no home and a sudden loss of funds. Some scammers target international students and other groups who are not familiar with Victorian rental laws and processes.

Here are some warning signs that a rental advertisement may be a scam:

The rental advertisement is ‘too good to be true’ and the rent is a lot lower than what is common for that area.

Always try and inspect a property and meet the rental provider/Agent in person to make sure it matches the advertisement. You can also search the property on trusted real estate websites or Google maps for an additional check.

The rental provider/agent is asking you to pay money in exchange for an inspection.

You should not be charged any fees for an inspection.

The rental provider/agent is trying to get you to pay the bond/rent in advance urgently (usually before even seeing the property).

The scammer might make excuses for why you’re not able to see the property, like claiming to be overseas. Do not pay any money or provide any sensitive information before seeing the property. If you’re unsure, you can also ask for proof that the person you’re talking to has the right to rent the premises.

You are being asked to pay a very high amount for the bond or more than a month’s rent in advance.

Scammers will also often ask you to pay by cash or wire transfer. Bonds must be lodged with the Residential Tenancies Bond Authority (RBTA). In most cases, your bond must not be more than one month’s rent.

The rental provider/agent does not request or provide the usual key information needed for a rental application (e.g. – their contact details, a rental application form or a rental agreement itself).

Trust your instincts. If something seems suspicious, cease contact and report the scam to Scamwatch.

If you’ve been scammed, there are steps you can take to minimise the damage and prevent others from falling victim to the same scam. For more information on what you should do if you’ve been scammed, visit: Scamwatch


Databases, Registers, and Blacklists

Before you sign a rental agreement, you can check the Consumer Affairs rental non-compliance register to see if your potential rental provider/agent has:

  • Been given a VCAT order for breaching their duties under Victorian rental laws

  • Been convicted of an offence under Victorian rental laws

To view the rental non-compliance register, visit: Consumer Affairs Victoria

Other, less formal, databases also exist where renters can submit anonymous reviews of rental properties e.g. shitrentals.org

Rental providers/agents can also screen potential tenants through renter databases (also known as blacklists). If they want to use a renter database, they must notify you when you are applying to rent their property. You can only be listed in a renter database under specific circumstances and only for 3 years, maximum.

For more information about renter databases, visit: Tenants Victoria


Discrimination and inappropriate questions in rental applications

It is illegal for rental providers/agents to refuse to rent their property to you, or discriminate against you, on the basis of certain personal characteristics. These personal characteristics include your:

  • Age, race, or disability

  • Gender identity or sex

  • Sexual orientation and lawful sexual activity

  • Marital status

  • Pregnancy and breastfeeding

  • Parent/carer status

  • Employment activity and profession

  • Religious belief or activity

  • Political belief or activity

Rental providers/agents are also prohibited from asking you inappropriate questions when applying for rental properties.

  • Identification (for example, a driver’s license or passport)

  • References

  • Employment history and proof of income

  • Rental history and rent payment receipts

  • Bank statements (excluding daily transactions)

  • For your bond history

  • To provide bank statements with daily transactions included

  • If you have taken legal action against a rental provider, or been involved in a dispute with them

  • Questions about personal protected attributes, unless a written reason why they are seeking that information has been provided

If you believe you have been discriminated against in a rental application – or asked inappropriate questions – and you would like to consult a legal service for advice, click here for a list of free legal services